Return & Refund Policy
1. Return Window
You have 30 days after receiving your item to request a return.
2. Return Eligibility
The item must be unworn/unused, in the same condition as received, with tags attached, and in its original packaging. You'll also need the receipt or proof of purchase.
3. How to Start a Return
Contact amh@mainstreet-deals.com to request a return. Items sent back without first requesting a return will not be accepted.
4. Return Address
If your return is accepted, you'll be sent a return shipping label along with instructions on where to send your package. Returns should be sent to:
201 Main Street, Suite A #2876
Appomattox, VA 24522
5. Damages and Issues
Inspect your order upon arrival and contact the company immediately if the item is defective, damaged, or if you received the wrong item, so the issue can be evaluated and corrected.
6. Non-Returnable Items
The following cannot be returned:
● Perishable goods (food, flowers, plants)
● Custom/personalized products
● Personal care goods (beauty products)
● Hazardous materials, flammable liquids, or gases
● Sale items
● Gift cards
7. Exchanges
To exchange an item, return the original item first; once that return is accepted, make a separate purchase for the new item.
8. EU 14-Day Cooling-Off Period
For orders shipped into the European Union, you can cancel or return your order within 14 days for any reason, without justification. The same condition requirements (unworn, tags on, original packaging, proof of purchase) apply.
9. Refunds
Once your return is received and inspected, you'll be notified whether the refund is approved.
- If approved, refunds are issued automatically to your original payment method within 10 business days.
- Bank/credit card processing may add extra time.
- If more than 15 business days pass after approval without a refund, contact amh@mainstreet-deals.com.